How to Fix Your Samsung Phone Not Receiving Text Messages

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A smartphone is used for many things and one of them is to receive text messages, but sometimes your l you check your phone and no text messages are entering. Well, if your Samsung phone not receiving text messages issue is driving you crazy, you’re not the only one, they’re are millions of people who have either gone through this problem before or are going through it. Did you know that SMS problems are surprisingly common on Samsung Galaxy phones, and they often show up without warning. One day messages work fine, the next day you stop receiving verification codes, bank alerts, or important texts from contacts.

The good news is that this problem is either caused by some settings, network hiccups, or it can be software bugs, not that your phone is broken. Below, I’ll write a step-by-step guide that have helped users and will help you fix your Samsung phone that’s not receiving text messages and get your SMS back to normal.


Why Is Your Galaxy Device Not Receiving Text Messages?

Before jumping into fixes, it helps to understand what went wrong. In most cases, a Samsung phone not receiving text messages is mostly caused by one of four things: network issues, incorrect message settings, SIM-related problems, or software glitches.

Carrier delays, a corrupted Messages app cache, or even an enabled spam filter can silently block any of your incoming texts. That’s why the solution is usually simpler than it looks.


Restart Your Phone and Refresh the Network

This sounds like a basic thing to do and you think it might not work, but restarting your phone can immediately fix a Samsung phone not receiving text messages problem.

Restarting your galaxy phone refreshes your network connection, reloads the carrier settings, and clears temporary bugs that may block incoming SMS. After rebooting, wait a few minutes and ask someone to send you a text message.

If texts start coming in all at once, the issue was likely just a temporary network glitch and has been resolved.


Check Your Network Signal and Airplane Mode

Yes, a weak or unstable signal can actually prevent your Samsung phone from receiving text messages, even if calls seem fine.

Make sure that your:

  • Airplane Mode is turned off
  • You have at least two signal bars
  • Mobile data is enabled

If your signal is weak, toggle on your Airplane Mode for at least 30 seconds, then turn it off. This forces your phone to reconnect to the nearest carrier tower and often resolves SMS delivery issues.


Verify the Default Messages App

If you recently installed a third-party messaging app, your Samsung phone might not be receiving text messages due to the wrong default app.

To check this:

  • Go to Settings
  • Tap Apps
  • Select Choose default apps
  • Set Messages (Samsung Messages or Google Messages) as your default

Only one app can receive SMS at a time. If another app is set as default, incoming texts may not show up where you expect them.


Clear Messages App Cache

A corrupted cache is a very common cause of a Samsung phone not receiving text messages problem and you might not even know.

To clear this problem:

  • Open your Settings
  • Tap Apps
  • Select Messages
  • Tap Storage
  • Choose Clear cache

Note that this does not delete your messages. It simply removes the temporary files that may be blocking new SMS from appearing.


Check Spam and Blocked Numbers

Sometimes your Samsung phone might not be receiving text messages, but are hiding them.

As a Detective in this, open your Messages app and check:

  • Spam & blocked messages
  • Blocked numbers

If important texts are marked as spam, disable spam protection temporarily and test again. Many users discover their Samsung phone not receiving text messages issue is actually an aggressive spam filter.


Remove and Reinsert Your SIM Card

SIM-related issues can silently stop SMS delivery.

Just power off your phone, remove your SIM card tray, clean your SIM card gently, and reinsert it properly. After turning your phone back on, give it a few minutes to reconnect to the network.

If your Samsung phone not receiving text messages problem disappears after this step, the issue was likely a loose or poorly seated SIM.


Reset Network Settings

If nothing else works, resetting network settings is one of the most effective fixes for a Samsung phone not receiving text messages issue.

This method resets your Wi-Fi, mobile data, and Bluetooth settings but does not delete your data.

Steps:

  • Go to Settings
  • Tap General management
  • Select Reset
  • Choose Reset network settings

After the reset, restart your phone and test SMS again.


Update Your Software

Software bugs can also cause a Samsung phone not receiving text messages problem, especially after system updates.

Check for updates:

  • Go to Settings
  • Tap Software update
  • Select Download and install

Samsung often releases patches that fix messaging and network-related bugs.


FAQ

Can your carrier block text messages on your Samsung phone?

Yes, they can. Things like unpaid bills, account issues, or temporary carrier restrictions can prevent SMS delivery. If none of the fixes above work, contacting your carrier is essential.


When to Contact Your Carrier or Samsung Support

You should reach out for professional help if:

  • You’re not receiving texts from all numbers
  • Verification codes never arrive
  • The issue persists after resetting network settings
  • Your SIM works fine in another phone

At that point, the problem is almost certainly carrier-related or linked to your SIM account.


Conclusion

Your Samsung phone not receiving text messages issue is frustrating, but it’s rarely permanent. In most cases, it’s just a simple fix like clearing the Messages app cache, resetting network settings, or checking spam filters. Start with the basic steps, work your way up, and you’ll usually restore SMS without needing repairs.

If nothing works, your carrier is the final piece of the puzzle. Once that’s resolved, your Samsung phone should start receiving text messages normally again.

When you purchase through links on our site, we may earn an affiliate commission which helps in keeping this website running.  Here’s how it works.

Use the Code ref-09ngex to get 5% off from Samsung

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